Challenges Faced in Cafeterias
By Corporates
- Keeping track of meal coupons is difficult
- Longer break by employees due to longer waiting time
- Payment settlement of each employee account is difficult
- Managing meal subsidy and tax benefits is difficult
- Lacks employee satisfaction
By Employees
- Long waiting times
- Long ordering and payment process
- Difficult to explore the entire area and the food vendors
- Order status is not known
- Difficult to order from multiple vendors
By Vendors
- Loosing customers due to long queues
- Long processing time for each order
- Payment issues
- Overcrowding at counters
Mobile App / Card solution along with Closed Loop Cafeteria Wallet for Food Court, Meal Counters, Tuck Shops, and Outlets within the premises.
Cafeteria
Food Court
Meal Counter
Tuck Shop
Rules And Conditions that You Can Set
- Multiple tiers / program rules for validation, restrict and to manage the Cafeteria Program as per the requirement.
- Card / Wallet spend limit can be configured based on –per session, per day or per month basis and counter wise redemption etc.
- Admin login for limited authorities.
- Program can be deployed for multiple groups
- On Roll Employee Card / Wallet
- Contract Sta Card / Wallet
- Visitor / Guest
- Support Sta Card
Key Benefits for Employees
- Employee can place an order remotely and make payment through app.
- No long queues.
- Pre order food online and collect as per the time slot.
- Share feedback through mobile app.
- Explore all the food counters
- Go cashless with multiple payment options
- No overcrowding.
- Receive notification when the order is ready.
- No need to carry the paper coupons, booklet etc. and no issue with the registry book system
- Spend tracker through an Employee SSA / Mobile App.
Key Benefits for Vendors
- No Cash=No Pilferage and other issues at the counters.
- Better planning to avoid Food wastage based on the sales data and order from employees and advance order from the employees.
- No need to retain paper coupons / fixed denomination voucher & no register book issues.
- User friendly application includes simple process for card/wallet redemption and easy operation /maintenance of the devices.
- Reduced transaction time for the orders and payment from the employees.
- No manual reconciliation challenges.
- Real time transactions and daily, weekly, and monthly reports through email.
- No additional investment, centralized multi outlet management based on the detailed MIS through the report console.
- Payment settlement via account transfer by Client or VKS Palate based on multiple validated reports for the payment process.
Key Benefits for Corporates
- An efficient program initiative by the organization for the existing cafeteria.
- No CAPEX involved and program customization as per the requirement.
- SaaS module (Software as a Solution), End to End technical responsibility with VKS Palate .
- Order and payment remotely based on the Mobile app which reduces the wait time of the employees in the cafeteria.
- Real-Time Cloud Based Secured Transactions.
- Employee Data Security with requisite best practices and regular certifications. Completely adherent to Govt.Laws with required license.
- Automated process to manage the Meal Subsidy & Tax Benet to the employees.
- No advance payment to the service provider while loading subsidy value and accurate payment as per actual spend by employees based on the validated reports
Technology Features
Mobile App / QR / Web Link / Food Card ordering
Real-time reporting and monitoring of café performance
Contactless Vending / Coffee machines
Android and Windows POS systems for order processing
Geofencing perimeter around a physical location
Capability to Respond to Order-specific feedback
Multi-level logins – site / city / state / pan-India
Integrated cafeteria capacity management functionality
Tie-ups with National food brands, Local Hero’s & Food Trucks
Multi-location, item specific printing of KOTs
Time Series Demand Prediction
Complete contracts & compliance management of food vendors
Capability to integrate with third party apps
Tech-park / University delivery module with dedicated agent app
QR-Coded receipts to avoid mistakes during order pick-up
Benefits of Meal Card
- Exclusive Use for Corporate Cafeteria
- Controlled Fund Utilization
- Pay-Per-Use Model:
- Employee Tax Advantages.
Corporates Benefits
- Convenient Meal Purchases
- Expense Tracking
Employee Benefits
- Predictable Business Volume
- Operational Efficiency
Vendor Benefits
Employee Journey in the Cafeteria
- 1
App Installation & Registration (1st time)
- 2
Select the office cafeteria location
- 3
Search for desired food counter
- 4
Place Order
- 5
Make Payment
- 6
Receive order status via notification
- 7
Collect the order & Share the feedback
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2
3
4
5
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7
Tools to Support the Program
- Merchant / Vendor App for easy order Management
- POS / Cashier APP with for over-the-counter txn.
- KOT Management App & Order status display screens
- Self Checkout Kiosks (non-app users)
- URL / QR code based web application for ordering (non-app users)
- Hardware on rent to support the program
- Corporate Admin tool
- Mange Employee : Exit and New Joined
- Load Subsidy amount in wallet
- Reports for easy reconciliation